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Terms and Conditions
Terms and Conditions
Welcome to Candy Jay Beauty! These terms and conditions outline the rules and guidelines governing your use of our website and services. By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
1. Use of Information and Services:
Our website provides information and services related to beauty, hair care, and skincare. We make this content available to you, our customers, for personal, non-commercial use. You may not use the information or services for any unlawful or unauthorized purposes.
2. Withdrawal and Cancellation:
We reserve the right to withdraw or cancel our services at any time, for any reason, without prior notice. Additionally, we may refuse to process or fulfill any orders if we suspect fraudulent or unauthorized activity.
3. Financial Transactions:
When making financial transactions through our website, you agree to provide accurate and up-to-date information. You must not use any payment methods without proper authorization.
4. Liability for Information Errors or Downtime:
While we strive to provide accurate and timely information, we do not guarantee the completeness, accuracy, or availability of the content on our website. We shall not be liable for any errors, omissions, or interruptions in the services we offer.
5. Copyright Rules:
All content on our website, including text, images, logos, and graphics, is protected by copyright laws. You may not reproduce, modify, distribute, or use our content for commercial purposes without our explicit written consent. You may, however, use our content for personal, non-commercial purposes, provided you give appropriate attribution to Candy Jay Beauty Llc.
6. User Behavior:
You agree not to engage in any unlawful behavior while using our website and services. This includes, but is not limited to, hate speech, bullying, harassment, spam, promotions, and any other activities that may violate the law or infringe upon the rights of others.
7. User Account Suspension:
We reserve the right to disable or suspend user accounts that violate our terms and conditions or engage in any harmful or disruptive behavior.
8. Modification of Terms and Conditions:
Candy Jay Beauty Llc., may update or modify these terms and conditions from time to time. Any changes will be effective immediately upon posting on our website. By continuing to use our services after such modifications, you acknowledge and agree to the updated terms and conditions.
9. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of USA, NV., without regard to its conflicts of law principles.
10. Protection of the Brand:
These terms and conditions serve to protect the brand, its content, and its services. Any violations of these terms may result in legal action and termination of access to our website.
Thank you for reviewing our terms and conditions. If you have any questions or concerns, please contact us at CandyJayBeauty@gmail.com
Return and Refund Policy
Thank you for shopping at Candy Jay Beauty. We want you to have a delightful experience with our products. In the event that you need to initiate a return or request a refund, please carefully review our Return and Refund Policy below:
Terms of Return:
You have 7 days from the date of delivery to request a return. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
Reason for Return:
We accept returns for the following reasons:
• Damaged Product: If the product you received is damaged or defective, we will gladly accept your return and arrange for a replacement or refund.
• Wrong Product: If you received the wrong product, we apologize for the inconvenience and will facilitate a return or exchange at no additional cost.
Process for Return:
To initiate a return, please follow these steps:
Contact our customer service team at candyjaybeauty@gmail.com within 7 days of receiving the order.
Provide your order number, details about the item you wish to return, and the reason for the return.
Our customer service team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.
Process of Refund:
Once we receive and inspect the returned item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note the following:
• The refund may take 7-10 business days to process, depending on your payment provider's policies.
• Shipping and handling charges are non-refundable, except in cases of damaged or wrong products.
• If you received a promotional discount or offer while making the purchase, the refunded amount will be adjusted accordingly.
Contact Details:
For any return or refund-related queries, you can contact our customer service team at:
Email: candyjaybeauty@gmail.com
We value your satisfaction and want to ensure a smooth and hassle-free return and refund process. If you have any questions or concerns, please don't hesitate to reach out to us. Our team is here to assist you.
Thank you for choosing Candy Jay Beauty. We appreciate your trust and support!
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